FREQUENTLY ASKED QUESTIONS

 
 

How do I book a room?

You can book by using our online enquiry form. Once availability is confirmed, we’ll send you an invoice, which once paid will confirm your booking.

 

How much does it cost to hire a room?

Prices depend on the room chosen, duration, and specific requirements. Complete our online form and then we will send you a tailored quote.

 

When do you hire out your buildings?

Between 8am and 11pm, Monday – Saturday. There is a minimum hire time of 2 hours.

 

What payment methods do you accept?

We prefer payment via bank transfer. A deposit may be required to confirm your booking if over £300.

 

How do I access the space?

For the St Barnabas Centre, access is provided via a key either collected during office hours or accessed via a keybox. Please let us know what you would prefer. Please return this key after use. For the main church building, a member of our team will let you in at the start of your booked time.

 

What is your cancellation policy?

Cancellations made 6 months before the booking are fully refundable. Later cancellations may incur a fee.

 

Are there any rules for using the room?

Please keep noise levels reasonable, no smoking or vaping inside, and leave the space as you found it. You cannot affix anything to the walls.

 

Is Wi-Fi included?

Yes, free Wi-Fi is available for all room hires. The code will be provided in your hire pack.

 

Do you have AV facilities?

There is a screen in every space accessed via HDMI cable and microphones are available on request (they will be subject to an additional charge). We ask that events in the main church building use our own sound equipment and we provide a team member to operate this.

 

Are kitchen or bathroom facilities available?

Most rooms have access to shared kitchen facilities. Toilets are available in both buildings, including 1 accessible toilet in each.

 

Is parking available?

Yes, 4 spaces, one of these is a disabled space. We cannot guarantee availability of spaces. If your event is solely in the main church building and for whatever reason is reliant on use of the car park, there is a charge for exclusive use of this. There is also Gwydir Street Car park less than a minute’s walk away.

 

Is the church accessible for people with disabilities?

We have accessible entrances and 1 disabled space in our car park. All our rooms are accessible unless specified— please let us know any specific needs.

 

Can I use candles?

In birthday cakes – absolutely! We ask that all other candles used are put in enclosed containers and are not left on the floor.

 

Can we hire a bouncy castle?

We allow bouncy castles in the Main Church and Old School Hall – maximum 290cm for height in the Old School Hall.

 

Are we allowed to use the crockery where available?

Yes – you are allowed to use any non-consumable items. We just ask that you wash them up or put them in the dishwasher so you can leave the space as you found it when you arrived. We also can provide tea and coffee for a small additional charge.

 

Please note we do not accept bookings promoting a single political stance, for hen or stag parties or for anything which goes against the values we hold as a church.